Compliance Centre

We don't just supply.
We cover your compliance.

Every Owly order ships with the paperwork your market requires — and a named contact who answers for it.

17 certifications · 5-year document retention · Third-party audits welcome
OWLY Mattress · Company registration no. 70124888-000-11-25-5

Find your market

What you need to clear, and what we hand you with the goods.

European Union

EU member states
Required for sleep products
  • EN 16890 (cot & travel cot mattresses)
  • REACH — restricted substances
  • EN 597-1 — ignitability
  • OEKO-TEX Standard 100
What we provide
  • Test reports (SGS)
  • OEKO-TEX Standard 100 Class I certificate
  • REACH substance test report
  • PPWR Declaration of Conformity for packaging

United Kingdom

Great Britain
Required
  • BS 7177 — mattress flammability
  • EN 16890 (cot mattresses)
What we provide
  • BS 7177 test report (STC) — conforms, low hazard
  • EN 16890 test report
  • Guidance on UKCA transition

Japan

Export market
Required
  • JIS
What we provide
  • JIS test documentation

Any market

Global
What we provide
  • ISO 9001 · ISO 14001 · ISO 45001 certificates
  • BSCI social audit report (Full Monitoring)
  • Batch test reports on request
  • Declaration of Conformity templates
Not sure what your market requires? Tell us the country you sell into and what your buyer asks for — we'll send the applicable list within one business day. Tell us your market →

What we hold

Grouped by what it protects. Every item is backed by a document we can send.

Flammability & safety

StandardApplies toMarketResult
BS 7177MattressesUKConforms, low hazard
EN 597-1MattressesEUNon-ignition
EN 16890Cot & travel cot mattressesEUTested to 2017+A1:2021
EN 71-2 / EN 71-3Children's productsEUTested
JISExport to JapanJPTested

Chemical & substance compliance

StandardApplies toMarketResult
REACHFabric, foam, full rangeEUSCCPs & azo dyes — pass
RoHSMaterials, electrical componentsEUTested
Formaldehyde contentFabric, foam, finished mattressGlobalTested

Material & performance

StandardApplies toMarketResult
ISO 12947Mattress fabric, textileGlobalTested
ISO 24503Textile, foamGlobalTested
CertiPUR (EUROPUR)FoamEUCertified
Tencel / LyocellFabricGlobalAuthorised

Environmental & material certification

StandardApplies toMarketResult
OEKO-TEX Standard 100 Class ICover fabric, textileGlobalCertified — infant articles
FSCCardboard packagingGlobalCertified

Factory management & social

StandardApplies toMarketResult
ISO 9001Production facilityGlobalCertified
ISO 14001Production facilityGlobalCertified
ISO 45001 (OHSMS)Production facilityGlobalCertified
BSCI (amfori)Production facilityEUFull Monitoring
A note on how we state things. A test report is not a certificate, and "compliant" is not "certified". Where we hold a test report, we say tested to. Where we hold a certificate, we say certified. We only claim what the document actually covers — for example, OEKO-TEX Class I applies to the cover fabric, not the whole mattress.

What travels with your order

Not a logo wall — an actual file pack.

Included as standard on every shipment

  • Commercial invoice & packing list
  • Carton artwork / shipping marks
  • Certificate of Conformity
  • Batch reference (traceability to production run)

Provided on request — at enquiry stage

  • Test reports relevant to your market — same / next business day
  • Certification certificates (redacted where commercially sensitive)
  • Third-party lab test on your own production batch — quoted with cost & lead time
  • PPWR Declaration of Conformity for packaging
  • Product-level Declaration of Conformity
Why reports are per batch, not per product name. Material testing attaches to a specific production batch — the foam, fabric and filling are new lots each run, so a previous report does not carry over. We therefore state what our facility can be tested against, and arrange the test on your production run where your market requires it.

How we stand behind it

We answer for the paperwork

Every compliance document we issue is signed and traceable. If a market surveillance authority asks your importer for documentation, you have it — with our name on it.

Documents retained for five years

Test reports, conformity declarations and batch references are kept for five years from the date of shipment, and retrievable for you on request.

Third-party audits welcome

We hold ISO 9001, ISO 14001, ISO 45001 and BSCI. We accept customer and third-party audits of the production facility — tell us your audit standard and we will schedule it, with one week's notice.

We fix the problem, we don't argue about it

Non-conforming goods are replaced or credited under warranty — 2 years on infant mattresses, 10 years on adult mattresses (90 × 190 cm and above). In-line checks during production and AQL inspection before packing mean most issues are caught before the container leaves.

We tell you what we can't do

If a certification you need isn't held, or a test isn't feasible on your timeline, we say so at quotation stage — not after the deposit.

Packaging compliance: PPWR

Since 12 August 2026, every packaging type placed on the EU market must be backed by a manufacturer's Declaration of Conformity (DoC) under Regulation (EU) 2025/40 — the Packaging and Packaging Waste Regulation.

What this means for you as an importer. You must hold a DoC for each packaging type and keep it for five years. Without one, your packaging cannot lawfully enter the EU market.
PPWR Declaration of Conformity (packaging)Issued per packaging type
FSC-certified cardboardYes
Technical documentation (Annex VII)Available on request
Recyclability & minimisation assessmentDeclared
Substance restrictions (Articles 5–12)Declared
A note on EUDR. The EU Deforestation Regulation applies to wood and wood-derived products. Our products and packaging contain no wood — we ship in FSC-certified cardboard cartons, not timber crates or solid-wood pallets. EUDR due diligence statements therefore do not apply to Owly shipments. If your own operation needs confirmation of this in writing, ask us.

Supplier due diligence — our answers

The questions a professional buyer asks, answered up front.

Question a buyer asksOur answer
Is the company legally registered & verifiable?Yes — company registration no. 70124888-000-11-25-5
Declared country of origin and materials per SKU?Yes — on every specification sheet
Third-party test reports available?Yes — 17 standards, sent on request
Certification certificates available?Yes — redacted where commercially sensitive
Supply chain traceability?Batch references on every shipment
Will you accept third-party audits?Yes — ISO 9001/14001/45001 & BSCI held; one week's notice
Sanctions-list exposure?None
Full export document pack?Yes — see "What travels with your order"
How long are records kept?Five years from shipment
Packaging regulation (PPWR) covered?Yes — DoC issued per packaging type
Defective goods policy?Warranty: 2 years infant mattresses · 10 years adult (90×190 cm and above)

Tell us your market.
We'll send the file pack.

You don't need to know which documents to ask for. Tell us the country you sell into, what your buyer or retailer requires, and the range you're looking at. We'll reply within one business day with the applicable documents — and flag anything that needs testing on your own production batch.

  • Reply within one business day
  • Documents sent as PDF, redacted where required
  • No obligation, no minimum order to ask

sales1@norosud-asia.com · Tel +86-755-28904275

We reply within one business day.